Case Studies

your local gym across Australia

Migrating an email system to Microsoft 365 without business disruption for over 220 national and international gyms.

 

Background

Plus Fitness is an Australian owned franchised chain of gyms offering memberships at over 220 locations across Australia, New Zealand and Asia. As a progressive and fast growing Australian 24-hour gym franchise network, they approached Core Technology Partners to facilitate migrating their email infrastructure from on-premise to Microsoft Cloud 365. The migration involved configuring a Hybrid Exchange setup to migrate their emails to Exchange Online.

Plus Fitness was looking for an IT provider to boost their internal IT team. If Plus Fitness completed the project internally, the project would have impacted their BAU support and operations to their franchise network by over-stretching the resources of their small IT team. Moreover, their IT team determined that making such a significant modification to their existing email system carried an increased risk of disruption to their current email infrastructure as they had minimal fall back options if the original plan had gone ‘pear shaped’. They also felt they might not have the knowledge required to rectify and complete the project if this had occurred.

The Approach

Core Technology Partners quickly set into motion a clearly defined solution for Plus Fitness’s immediate needs. We assigned highly skilled technicians and engineers within a few hours of engagement to investigate and develop a full scope of works. Core Technology Partners worked closely with the Plus Fitness IT team to create a proof of concept and test migration for technical feasibility.

A fixed fee structure ensured the project was completed within the specified time frame and budget, ensuring Core Technology Partners delivered as per Plus Fitness stakeholder’s expectations.

The Solution

Core Technology Partners setup their Hybrid Exchange environment to address the project requirements, leveraging their existing email infrastructure to deliver seamless email migration with little business impact. The new email solution means that Plus Fitness now has a flexible, scalable, accessible and secure email platform that everyone at Plus Fitness can access on every device.

Quick response times with fewer repeat callbacks and a discount rate for Microsoft 365 licencing were some of the results we provided for Plus Fitness.

Results

The service we got from Core Technology Partners was excellent. They helped find a solution to our email migration and they were always so quick to respond.

Core Technology Partners didn’t just provide a solution. They helped us to get there. They gave me options to choose the best approach, a strategy, a rollout plan and a schedule that they supported me in executing.

Core Technology Partners kept us consistently updated during the upgrade and reduced the project downtime with their quick response time. They completed the job correctly the first time and got us competitive Microsoft 365 Licensing compared to going directly to Microsoft, which is a huge bonus.

With Core Technology Partners, it’s not just about ticking the boxes. I wouldn’t hesitate to recommend them. Their quality of service and excellent response time make it a win-win benefit for anyone.

Cornelius Cheng,  IT Support Tech